Terms &conditions

1. Membership

Memberships are paid monthly and run on a rolling basis. There is no minimum contract term. A one-off joining fee of £10 applies when you first sign up.

You must be 18 or over to hold a membership, to use the gym floor and to attend classes.

2. Freezing and cancelling

You can cancel your membership by giving 14 days' notice, either by email to info@busbysgym.co.uk or by direct message on our social media.

Memberships can be frozen at no cost — for injury, holiday or time away. Just let us know.

Payments already taken are non-refundable and we do not refund part-months.

3. Access and security

Members have access to the gym 24 hours a day, entering with a personal QR code through the Xplor Active app. Your QR code is yours alone. It must not be shared, and members must not admit anyone else to the building. Anyone found allowing non-members in may have their membership terminated without refund.

4. CCTV

CCTV is in operation 24 hours a day and covers all areas of the gym. Footage is retained for 30 days and is used for the safety and security of members, staff and the premises.

5. Health and safety

You train at your own risk. When you create your account you are asked to complete and sign a waiver, and by using the gym you confirm that you are in good health and are not aware of any medical reason why you should not exercise. If you are unsure, speak to your GP before training.

No induction is required before using the gym floor, but if you are unsure how to use a piece of equipment please ask — one of the team will be happy to show you.

6. Using the gym

• Appropriate footwear must be worn at all times
• Look after the equipment, and pack everything away after use
• Chalk is allowed
• Report any damaged or faulty equipment immediately
• Filming is allowed, but it must not affect anyone else's training, and permission must be given by anyone else appearing in shot

7. Classes and bookings

Classes are booked through the Xplor Active app and can be booked months in advance. If you cannot make a session, please cancel at least 12 hours beforehand so the space can be released to someone else. Cancelling later than that, or not turning up, means the class is deducted.

Where a class is full you can join the waiting list and will be offered a place if one becomes available.

Class passes must be used within 30 days of the purchase date.

8. Personal training

Personal training sessions are booked and paid for directly with your trainer. As with classes, sessions require 12 hours' notice to cancel — otherwise the session is payable in full.

9. Conduct

Busby's is a community gym and we expect everyone to treat staff, members and equipment with respect. Any disrespect towards staff or other members will not be tolerated and may result in immediate termination of your membership.

Please be mindful of our neighbours on the business park, particularly with volume. Please park only in the spaces directly outside Busby's Gym, or in public parking on the industrial site.

10. Personal belongings

Cubby holes are available for your belongings. These are open rather than lockable, though the area is covered by CCTV. All items are left at your own risk, and Busby's Gym cannot accept responsibility for loss or damage to personal property on the premises.

11. Studio hire

The studio is available to hire at £30 per hour. Hire is subject to availability and to the same conduct and health and safety terms set out above. Please get in touch to discuss dates.

12. Contact

Questions about these terms? Email info@busbysgym.co.uk or speak to one of the team in the gym.